Oneplus open repair reddit Should I buy a good thirth-party screen protector for the outer screen ? Can I place this on top of the existing one from OnePlus ?(Great phone BTW : )) Thanks, Gert I couldn't find that info either when I looked. true. So after argument with one plus they paid the repair cost for me but full process took almost one and half month I bought my oneplus open in November, 2023 and it got a defective pixels in the inner screen in Jan, 2024. It took almost one month to repair the front display. It took me about 3 weeks to finally decide which one I wanted and the OnePlus Open hands-down had a much better operating system than the Google pixel and the Samsung phone. It makes no sense not to buy their plans when one repair will cost more than 3 years worth of device protection. After three years my Oneplus 3 showed some wear because I'm a bit rough with my devices so I sent it off to oneplus for repair. OnePlus open is definitely the closest thing to perfect hardware wise you're gonna get. They repaired it and sent it back yesterday and before all this, the phone was working perfectly with no issues. Also one mail said something like “Your phone was inspected and the repair was completed” – but a few lines under this “We will inform you, when the repair is complete” All in all I had my thoughts on sending my phone and doing a repair but in the end I am glad I did it. a bought the OnePlus Open. Not the same responsiveness I'm used to with on the Duos. I'm glad I bought my phone direct, but my wife had no idea that the OnePlus Store on Amazon wasn't legit. That being said I love this phone. I have a fold 4, and it's again not opening fully, just like a couple of months ago. Also OnePlus 11 was the only phone that ran Twitter like butter. /r/OnePlus is a fan subreddit and is not affiliated… Open menu Open navigation Go to Reddit Home. If you like to open your phone at an angle and watch videos at anything over 110 or so degrees this wouldn’t be a good choice. So far, I like the Open quite a bit. OnePlus Open UK Repair . Started with a single line & gradually increased till 7 lines. Which I flashed yesterday but disappointingly didn't find anyone actually discussing using it (among the 100th topic of fuck oneplus). I haven't tried the Z Fold 5 yet. Have the warranty through OnePlus and I heard horror stories about the repair process with customer service. I was gonna trade my OnePlus 11. OnePlus 12 series pricing has been leaked! OnePlus 12 12+256GB - $799 16+512GB - $899 Colors: Silk Black & Flowy Emerald OnePlus 12R 8+128GB - $499 16+256GB - $599 Colors: Cool Blue & Iron Gray No worries man! Just a heads up, I realized that Best Buy Canada has the OnePlus Open for preorder and I know that they have their own extended warranty. I contacted UPS, filed a claim, sent that info over to OnePlus and two days later the charges were reversed. OnePlus can take up to a month or longer! Until their customer service and certified repair shops get up to snuff, I don't think it's worth it to chance not having a phone with a smaller business like them. Due to being very busy, I couldn't find time to get it replaced for free. Repair General Discussion OnePlus Open Wins "Best Foldable" award for 2023 by MKBHD on Youtube Ive had 2 separate screen failures. I have insurance on it if it breaks again outside the warranty period so I would probably get another one unless the open 2 is on the I have to respectfully disagree with you here. At this point I'm going to sell it after it's repaired and never purchased another OnePlus product. If you drop your phone more than once, it gets wet, etc. Sent it to their repair shop. First, I tried to contact local repair shops and nobody can fix OnePlus Open - OnePlus doesn't provide parts to the local shops. I don't have the same success story with the Czech Republic repair centre. If it cannot be repaired then the onus is oneplus to give me a new mobile. Jan 9- speak to OnePlus chat to start rma process. OnePlus Open - A Rare Gem! - Dave2D. 99 insurance plan that covers any phone I can activate on my line, including the OnePlus Open. Support have no idea when parts are coming. I've learned my lesson from the fold 4 though - this time around i'll be buying insurance, just not sure which one to buy, since I can't get it thru verizon. I bought a OnePlus Open on release day -- traded in my OnePlus 11 5G for $800 -- so I got the Open AND a pair of OnePlus Buds Pro 2 (IMO not worth the $179 list price but certainly worth $99) for $737. I used to run a separate app to make sure all apps are running at 120Hz. I know the oppo pen is out of stock most places. I guess this is what happens when a public post gets a bit of traction. 📱The number 1 place on Reddit to share photos of your trashed phone, mint-condition phone, phone wallpaper, phone case, modification for your phone, bling for your phone, phone that you really want, phone that you really hate, amazing photo you took on your phone, amazing video you made on your phone, and et cetera. It only took about 12 days from the time I shipped it to them getting it back to me. It was sent out on April 5th and I got zero contact from them. My OnePlus Open will go back while I wait for the Z Fold 6. Started a repair order on their website and they fixed the phone in a week. Jan 19- talk to chat to see what's going on with the repair. OnePlus repair center to have the screen replaced. The OnePlus Open display is already the flagship level. The OnePlus Open is repairable by its manufacturer like any other phone If you're talking about self-repairs, such a small fraction of cell phone owners repair their own devices that I doubt that's making a huge impact on the market overall On Aug 21, 2023, I sent my OnePlus 10 Pro to the official U. OnePlus pushed a pretty big pre-release update with lots of camera-related improvements a couple of days ago that only reached my device last night, but I still No explanation, nothing. The only way to make it slightly flatter (but still not fully flat) is to apply strength and foreceably make it flatter. Not even an email with a tracking number was sent out from OnePlus to let me know to be home. However, since I’ve gotten the phone back, the battery seems to be draining pretty quickly. Today it is confirmed that this will 100% be the OnePlus Open's design. How does it matter. Members Online I went to get my 8T screen replaced, got bad service, and ended up buying OnePlus 11. It came back with surprise. Get app Get Over a month later still waiting for the repair. Instant Replacement service: Replacement benefit from Handling (ADH) Service Contract for OnePlus Open: The device is eligible for a direct replacement of a new machine if the hardware quality problem under warranty occurs for a period of ONE (1) year from the next day of the activation date. I love foldable phones, but I am getting sick of constantly needing to send it in for repair. The hinge on the OnePlus is great, but you can’t open the phone at any angle like the Pixel. OnePlus Open Unboxing! -Tim Schofield. On Thursday morning they sent me an overnight shipping label, I send the device that day, it arrived in Temple, Texas on Friday at their service center. Same fucking thing here. I am sure their US based repair department is a lot more developed than Oneplus is at this point. This may be due to OnePlus themselves, or the service centre that you end up with - its not clear at this time. Exact same story as my Oneplus 3 screen was less expensive (around £70), but everything else was exactly the same. They keep offering me vouchers like I want a fcking voucher from them. S. Get the Reddit app Scan this QR code to download the app now A place to discuss OnePlus' foldable, the OnePlus Open! And where was the repair center? Reply The place for discussing OnePlus and their products. I literally go on vacation in 2 weeks and won't have it by then. The only thing the z fold has against the open is software. The oneplus open is hands down the most innovative phone release ever. Spoke to OnePlus support and they raised another RMA. But after using it for a day or two, the bump went away automatically. OnePlus’ insurance cost is very high on the Open, but most other phones, whether it’s Samsung or Apple, offer plans for as little as $5-10 per month. i did, but it was not in relation to a repair. I finally got my OnePlus Open after ordering it on November 22nd. The hinge on the OnePlus Open is leaps and bounds more smooth, easier to open, and folds the flattest out of the three (OnePlus Open, Pixel Fold, Z Fold 5). Just make sure to get a phone insurance as OnePlus doesn't have the best record when it comes to warranty repairs. . /r/OnePlus is a fan subreddit… So about a month ago I dropped my OnePlus 11 and unfortunately the pebble I dropped it on reached the inner display and now a black spot is slowly expanding on the hole screen, I estimated that it will take about 3 months till this phone will be unusable and I want to either send it in for a repair of which price is not mentioned or buy the newly coming OnePlus Fold which seems to be the best I wish that I could get Samsung software on the OnePlus hardware. Open inside screen is bigger but display less content and at the same time has worse ergonomic. Open menu Open navigation Go to Reddit Home. Here, enthusiasts, hobbyists, and professionals gather to discuss, troubleshoot, and explore everything related to 3D printing with the Ender 3. I'm planning to jump ship from the samsung fold 4 to the OnePlus Open (buying directly thru oneplus because verizon doesnt carry the phone). But I'm not sure this is strong enough for daily use. OnePlus Open Review - Best Foldable Ever [Mrwhosetheboss] Glitched website. I've owned the Pixel Fold and the Z Fold 5. So now we're out $130. Me: How is any of that instant? OnePlus: Well, it's a replacement and not a repair. The OnePlus Open is the best overall, hands down. The support and repair experience was smooth and received the device back within 2 days of delivery to the repair center This is my issue with being in the UK and having the open. Me: TimeoutI bought the Instant Replacement Plan. The functionality of opening and closing the screen is unmatched. However, this was the Polish repair centre. Apparently on 26 Nov 2023 - I raise a repair request 27 Nov 2023 - receive shipping label of ups 28 Nov 2023 - I shipped the open 29 Nov 2023 - it's delivered to service Get the Reddit app Scan this QR code to download the app now Oneplus open repair . OnePlus Open: A Practical Review - Parker Burton. I bought my phone mid dec, also purchased the accidental insurance. I was outside and my 7T flew out of my pocket and landed pretty hard on its top right corner directly on concrete. Samsung is a lot bigger than Oneplus and have been at the folding phone game a lot longer. It's extremely easy to replace the charging port for trained service technicians, so it won't take long. It also makes noise when opening. I'm trading in my Samsung ZFold 4 for this. Just "we don't do that" like it's a completely normal thing. They are lucky. Beautiful screens, battery life is bonkers, charges stupid fast, build quality is excellent, and the value is 100% there. I currently am considering purchasing the OnePlus open, but camera quality is very important to me, particularly capturing pictures of my ever moving kids. r/oneplus A chip A close button. Members Online 7 Pro: this beater just retired itself after strong 4 years 4 months used sent in oneplus open for warranty repair, supposed to take 12 days was told it will be 2 weeks due to parts delay after 2 weeks called back told to wait another 2 weeks after 2 more weeks called and am told parts arrived and it will be 2 more days after 2 days i call back and parts still arent there and i need to wait another 2 weeks Open menu Open navigation Go to Reddit Home. 3. ), what should I expect assuming I go through with the repair? Will they actually repair it or just replace it? Will I ever get it back? I had to have them repair my Open. . I reached out a few times, but no news. Last week I broke my OnePlus 6's screen on Wednesday. The Open is lighter, the hinge feels better, the cameras are leaps and bounds better, the display is brighter, and the outer screen is much more usable. I got an alert that my card had been charged as if i had never returned it. Since last week I've been looking at Best Buy's website and haven't seen it in stock at all, and when I went in today to talk to a BB Associate he told me that no store within 250 miles (Northern UT) had received an Open at all, including launch. Learn from my mistake: don't purchase OnePlus products from anywhere except OnePlus if you want warranty and repair. The way the phone continues from screen to screen, how much better apps handle the different aspect rations and whatnot. Oneplus Open Repair Hey all, i live in Italy, mine has foldable display broken as many of you guys, I had to ship the phone by miself in Poland, anybody has experienced a repair from ctdi in Poland? Also someone knows the price of the repair? I have sent in a couple Samsung folding phones for repair in the past and have always had them returned within a week. Though in Android 14 they fixed that. Just using a quick scroll, and knowing that I waited over 2 months to get my pre ordered phone (I was livid. All I know is that the OnePlus Open will not be sold by carriers, so if you have an Asurion insurance plan through your carrier, it's likely they won't be able to give you any help. Their own terms of sale, by the way, say that after 60 days with any fault they will offer a repair, replacement or refund. So far, the support experience is a horror story for me and I have no idea what's happening to my phone. In Android 13, a lot of apps run at 60Hz on OnePlus phones like YouTube. 99$ Oneplus care. Hate OnePlus. Would do it again, keep going OP. Now that the honeymoon period is over with the OnePlus Open, I'm actually leaning towards just keeping my Fold 5. I have given for repair. Now that I have handled both devices for a week together, honestly feeling the Fold 5 is better form factor lol. So I guess, everything is good so far. Got an email that I would get a tracking label within 2-3 days, alright great. They gave me a quotation for that. I'm happy to get my phone back. I was not informed of this prior to sending it to repair, but since it's already in repair might as well get the whole frame swapped out and replace the back camera since there is a small scratch on it. The (un)official home of #teampixel and the #madebygoogle lineup on Reddit. They FINALLY sent the phone back Oct 8, 2023 (do the math!), claiming they had to wait for the part (for a year old phone, really?). The form factor, the weight, the overall dimensions, the vegan leather back, the best cellular modem of the big three (in the US) by far, smoothest and best hinge by far, zero gap when closed, the displays, it hardly ever gets overly warm and it's never gotten hot, you can Background: My Fold 4 broke under Best Buy's warranty, and I decided to take the store credit for an Open rather than accept the F4 repair. First got the green line issue back in 2022. nearly 4 weeks in repair. Open has worse display in terms of color accuracy and brightness under normal use. Watch the durability test on youtube by JerryRigEverything. Welcome to the Ender 3 community, a specialized subreddit for all users of the Ender 3 3D printer. Had my recent OnePlus Battery Replacement pretty weird, requested on OnePlus site, put in all my details (correct address, phone number etc) and it got accepted about directly. AND, there're physical, authorized Samsung repair service centers everywhere. But it's genuinly abysmal. Camera samples from the OnePlus Open. It's the absolute worst service imaginable. April 26th, it arrived repaired. Just look in the OnePlus Open sub reddit for all the horror stories regarding repairs. With every fold this black patch kept on increasing. I accidentally brushed my OnePlus Open (with included case on it) off the side of my desk about 2-3 feet high, onto a soft… Quick Update #2 (1/6/24): I received a direct message from somebody in OnePlus asking me to contact their global support to talk more about this. When I contacted OnePlus they assured me the warranty would also cover any defects from the inner screen providing no proof of physical damage . Your not alone out of no where when I was watching YouTube two lines popped up. Samsung for a refined software (especially on the Fold 5) and more features, S Pen support. Slow updates, slower repair times, lack of good cases, and unavailability of the oppo pen makes the decision even easier. All that to say, I'm looking at a ~$550ish (US) repair according to OnePlus' website. Video samples from the OnePlus Open. The open does not open fully even if you open it hard. OnePlus Open Hands On - EVERY Upgrade Detailed! - C4ETech English. Also, the Pixel Fold and Z Fold 5 actually have a display crease. Just requested a repair. Using an OP8t. Polish repair centre: Flawless. While the Open had to wait a few months for 14 the z fold got it almost Since Oneplus provides 2 years of warranty, do it through the official repair request procedure and it'll not incur any charges most likely. The OnePlus Open does not. But the repair center was pretty much in my home area in North Texas. The Samsung Galaxy Fold community! News, Reviews, Tips, Discussions and more about the Galaxy Fold line, but also other foldables and related stuff. OnePlus: Yes, we will send it there, take a look at the device and determine the issue and then send a replacement afterwards. They told me two weeks ago that they were waiting on spare parts and that they would arrive in 2 to 3 weeks. You also receive a $300 gift card if you preorder! I’m going to go in Sunday and ask if I’m able to use that gift card towards the device itself! 22 votes, 27 comments. The reason behind this 178-179 is to prevent stress on the inner screen when unfolding completely flat, which can cause it to break crack or lift according to an asurion repair employee. ADMIN MOD Update to my Open Repair Case is really good quality and amazingly the screen protector works with the case, though it looked identical to the size of official tempered glass screen protector from OnePlus (the one in the Protective Set for OnePlus Open) The official OnePlus tempered glass screen protector installed, began lifting up after installing the case. I'm put on hold every 2 mins and i'm sure they are just laughing at me whilst on hold. I love the foldable phone. They call me that afternoon to make payment for repair. Is it easy? Fast? How much would it cost to repair the screen or the hinge? Sending a phone in for a repair seemed way easier than sending back a monitor :P Around the end of May, I decided I'd go with a repair on my phone, since I was having 2 screen issues : screen burn in and dead pixels. So they absolutely can send a replacement if the repair is taking too long, they are just choosing Open pen is fake pen support (it doesn't even have a pen digitizer built into screen) Open doesn't have wireless charging and no water resistant. Opened a service request that night. 20 votes, 22 comments. You will need to use a third party app to use it if your plan doesn't allow it. I don't have the money for a phone like this, but it's a solid choice for anyone looking to move to a foldable. Hey OP India users, I'm currently using a OnePlus 9R, and a few weeks ago, I noticed a green line on my screen. Well, while setting up the phone, I found that the fingerprint sensor DOES NOT WORK! WTF!! Oneplus Open. But it's not great. The only thing I probably would miss from the Open is 67w charging, knowing the fold will probably top out at 25-45w. I live in uk. Long story short, I’ve had a OnePlus Open for a few months and had to send it in for repair as the inner display had an issue. There is a satisfying snap open with OnePlus that is nice, and it opens to the full 180 degrees without forcing it. Better doing things through the Oneplus store app. Now, I have a concern; is the phone easy to repair? I assume they have a repair center where you send the phone for repairs. To request issues and stuff. Foldables are just as durable as regular phones these days for the most part. I haveread that the outer screen is delivered with a screen protector. OnePlus Open | Unboxing & 1 Week Review - Tech Spurt. 279K subscribers in the oneplus community. Took my screen protector off because it honestly was shit. They broke the back glass this time and said i did this. But rather just sharing thoughts on the new beta 1 Android 12 update for oneplus 8. I've heard from other conversations in this sub that it is pretty common to outsource the repair, at least in part. If they can't repair they instantly issue a new device for a mistake of theirs and do not keep a customer deprived of mobile for a month OnePlus: OK, let's get this to the repair facility. Send it for repair and no updates since the device was received by Oneplus. The device was amazing! I read others post saying how long it took them to get their phones fixed and just wanted to share my experience. If you have any questions regarding OnePlus Open service, feel free to contact us at +1 833 777 3633 and our agent will help and support 2. The trade-in deal even with the damage to my former phone was too good to pass up. The angle is almost like a few degrees off (which is to say it's very noticeable). The place for discussing OnePlus and their products. OneUI is very snappy and gets more consistent updates. Has anybody got their oneplus open repaired and sent back? Share Add a Comment. I've yet to compare cameras but OnePlus is too aggressive with its fake vibrance in images that is infuriating at times. Jan 12 - phone arrives at the Dallas/fort Worth repair facility. If there's an issue, I can have my phone back the same day. 282K subscribers in the oneplus community. However, the real difference comes in speed of repair (Lots of reports of 4+ weeks), and the fact that OnePlus' ethos seems to be to deny warranty repairs in the first instance. Luckily, I am still on AT&T's $7. My 7T went dark 3 months after purchase due to a faulty motherboard. I much prefer the OnePlus Open hardware over the Z Fold 4. Both times OnePlus fixed them under warranty for free but it's only been like 7 months and it's been away for repair for 2 of those months. I just found a 2nd party stylus that "works" with the OnePlus Open. A place to discuss OnePlus' foldable, the OnePlus Open! I have a Z Fold 5, but for that price difference, I'd get the OnePlus Open. Whoever order and was processed. Hopefully no problems 🤞🏽 Sadly, I accidentally damaged my inner screen on OnePlus Open. Hello everyone, Contrary to what's expected here on the sub, this isn't a rant on how oneplus has settled or how crappy they are. Now I have the OnePlus Open. It was $810 plus onetime $500 bonus then and check out was $400 with tax I didn't have my IMEI on me then had to go work after few hours at lunch time. You aren't entitled to anything but basic warranty cover. More photos of the OnePlus Open. I want to buy a new phone, and the Oneplus Open has caught my interest. 4K subscribers in the OnePlusOpen community. I love the platform. Main-camera, USB-C Port, Volume Buttons and a new battery for 46€ total. So just 10 days into use my oneplus open develops a small black patch. The cover screen is much better on OnePlus. Chat with them for a few times and everytime I got different answers They told me to wait between 2~3 buninsee days to few weeks due to part shortage Only submissions that are directly related to OnePlus or their devices, the OnePlus community and r/oneplus are allowed. Get support, learn new information, and hang out in the subreddit dedicated to Pixel, Nest, Chromecast, the Assistant, and a few more things from Google. That time the free screen replacement policy was not public, but one of my friend managed to email a manager at OP and got a free replacement. Ask general, non-device-specific questions in r/AndroidQuestions or r/techsupport and use their associated IRC channels if needed (if following rule #2 didn't help). OnePlus for the ease of use (and just that) and faster charging. I was also saying when I got the OnePlus Open that it's the perfect form factor 😋. After all its their mobiles fault. OnePlus makes awesome flagship phones and this one is going to be on par with the 11 that I have! I chatted with OnePlus and they started the repair process. This caused a decent size black spot and green lines horizontally and vertically. I was with iPhone for over 6 years before I made the switch to the OnePlus Open. It’s under warranty and I bought 99. I only switched from iPhone to have something completely different like a foldable phone. Did anyone else purchase and take advantage of the OnePlus Open direct replacement service? If so, how long did it take? Was your claim rejected? Did you get timely updates? My OPO has been at the Dallas, Texas repair facility since January 4th. you’re also covered. I've seen a few posts here of people saying they've changed their mind on buy the Open due to Reddit posts. Get emailed a shipping label a few hours later. Post shopping advice into r/PickAnAndroidForMe. Hey all, just wanted to share my recent experience sending my phone off to OnePlus for repairs this past week (US). Having 2 apps Open at once and using a stylus has me not ever wanting to go back to a standard screen phone. Depends if you still have warranty. So I think in the US OnePlus isn't actually that engaged in the repair process, and the third party repair service center couldn't care less about customer satisfaction. Have used apple for ages. The hinge is an extra moving part but I find the fuss about the foldables durability to be, for the most part, just a fiction created by a few people. An exclusive screen protector comes with this device. 10 votes, 13 comments. The lovely lady on the phone told me that they have had over a dozen devices in this month and Oneplus has not been giving them any estimates on delivery for the parts they need. (Not the one that it was shipped with already applied. Talking to them at all was the biggest issue. Does the OnePlus Open have any issues like that? Just scrolling through Reddit and I don't see any issue posts, is this the perfect Oneplus added the carrier provision check on the hotspot toggle in the Android 14 update. Switch to the 12 or hold out for a OnePlus Open 2 and hope it comes with IPX8 as a minimum I dropped mines on the hinge and picked it up slow motion lol it was fine. /r/OnePlus is a fan subreddit and is not affiliated with OnePlus. 0/10. I have so many reasons why but I want to mention some main ones I've enjoyed the most. I opted in for their loaner device service so I wouldn't be without a phone however long the repair took. Just a chip on the hinge. The support was fast to reply and very nice, I had the repaired phone back within a week after opening the ticket. Jan 8 - open my phone and it has a black crease. End of dec, I dropped my oneplus ears buds on the screen while open. I traded in my Pixel 7 Pro for the Open, and someone from UPS stole the pixel. It's most likely the hinge design, both oneplus and samsung use instead of the one that lets you put pressure to open a flat like pixel fold and fold 4. This insurance covers accidental, loss, theft, and mechanical issues once it is outside of the warranty period. Apparently, if you just send you a phone in for a screen repair they will do more than just that, and then charge you for the extra repair. However, I would also stay with oneplus just for the IR blaster though because having one has been so clutch. However, apparently a bunch turned up last night and they are going to start working through the backlog of Oneplus units this week. Jan 10 - shipped out the phone. Oneplus customer service is terrible. How is the OnePlus open camera when it comes to capturing moving subjects? I know the pixel is the best at this, whole I've found Samsung to be absolutely horrible(and terrible with skin tones). I got a tempered glass screen protector to replace that one, which I regret. The worst part was talking to them and trying to get updates. (Note the software build these photos and videos were taken on wasn't final. Seems to be a real problem with parts but absolutely no offer of compensation or replacement. I think it's the future of gaming. So fingers crossed for you all. What I would recommend as an Asurion replacement if you would rather not get scalped every month for peace of mind, get Allstate's phone insurance. dfjc wexzun ruaf ckcm exdvrfx uefli amzdt tekggse ldhoq geubv