Subaru ascent software download failed CAUTIONS: Jan 5, 2024 · Received the same email. I did so but I was told there was "no vehicle in our database matching your request code". On that post it goes through very detailed instructions about how to manually install the software update via USB (or, can go into the dealership). All seem to work well and proceeded to hop into the Ascent and get to the map update menu item and then the drive after connecting to the USB-A port was not even being recognized. Everything went well, but the icons for each of my set stations (Grateful Dead, Beatles, CNN, etc. 70 per a recent email but can't be sure because it failed to install. Aug 13, 2022 · Galaxy A32 5G, 2022 Onyx with 8" nav screen. Feb 20, 2024 · In the last couple days I was not able to check for update. Few seconds later, it said installation failed, something about authorization, and it would shut down in so many seconds. So on mt first attempt with the 128 GB flash drive, I installed the Map Updater software on the Flash Drive. 38. To complete this update, you will need to accept the software update invitation that is displayed on the in-vehicle touchscreen. System is going to turn off in 180 sec. Edited to add photo of the battery they're putting in (the "B900") Feb 3, 2021 · Same here. Popular Searches Explore Subaru. Apparently, the 23' Ascent does not have the ability to connect to Wi-Fi (for over the air via Wi-Fi updates). Subaru is releasing a software update that should hopefully fix the issues. Today I tried to install a new software for my 2019 Subaru ascent head unit. I received a random pop-up after I put the car in park and pressed the engine start/stop button. I get the Software Download Failed over and over . 24. Download the May 21, 2023 · Dan, I went through the procedures cited in the TSB including the holding temp up & down while tapping tune 6 times, but nothing happened. Jun 8, 2021 · Will try again. 2023 Ascent - Back Hatch Failed Reddit's community for the Subaru Ascent. I NOTE 1: The MOTA operation is performed in two steps, i. Choose models, trims, options, and colors. I was wondering if the Subaru server was down. Not sure if they meant an Ascent problem, a 2019 problem, or a general Subaru problem. Sep 4, 2019 · I received a new map update in Aug 19th. Try again?" messages that showed up. 1α unit is new from the last TSB as well. Open the app and just let it sit for a bit. Software Update. The core software update is often the same, but there are different software versions depending on the trim level. REL UG . Apr 6, 2024 · As prompted by Subaru, I downloaded the new updates for Starlink. Please insert the USB and retry. Tried again and it is still not working. CAUTIONS: • Move the vehicle to an outside location where the engine can be safely started and kept idling during the update process. I still love the Ascent but wish I could just drive it for 150K miles and not have to deal with all these issues and recalls. 7. Jan 5, 2024 · Great news! A software update is available for your Subaru STARLINK in-vehicle touchscreen in your undefined 2023 Crosstrek, with VIN ___. Aug 26, 2018 · In settings there are two options. Since shortly after getting my 2019 Sport I have been getting a "Software download failed" message popup on my infotainment screen. Would you like to install now” 2019-2022 Ascent, Forester, Crosstrek and Impreza 2019-2021 BRZ, WRX/STI and 2019 Outback and Legacy Your Subaru is equipped with over the air “OTA” software update capability. , Downloading (download the map data to the H/U via Wi-Fi) and Overwriting (replace the map data to new one inside the H/U. 2019-2022 Ascent, Forester, Crosstrek and Impreza. • SOFTWARE DOWNLOAD - When software update becomes available, the software is Nov 22, 2021 · No audio at all although display thinks sound is happening. ) did not reappear individually on the boxes on the lower half of the screen. 2025 Subaru Impreza; 2025 Subaru Ascent; display to begin the software download process when Dec 20, 2021 · 2019 Ascent Premium, no navigation, current software 20. When I check my software version, I'm at 19. What J2534 reprogramming capabilities are available? (4a) J2534 Reprogramming Subaru reprogramming files using a generic (non-OEM) SAEJ2534 pass-thru vehicle programming device are available by contacting Service Technical Information Company toll free at 1-866-428-2278. For the first time, I was asked to input the request code from my car. :( Subaru Scan this QR code to download the app now. After checking for updates I only get a message informing me of “software update failure, would you like to retry?” I hit Step 1- Connect your Subaru to an active Wi-Fi connection: • Connecting your Subaru to your Wi-Fi connection is a one-time process that will allow you to quickly get updates for your vehicle in the future. 🔔 UPDATE: I just got the software update today. The other clue would have been the on-screen pop-ups in the November-December timeframe saying you had an OTA software update available, followed by a message saying the update was complete once it was installed. You can find your Subaru VIN (17-character vehicle identification number) on a label near the base Dec 17, 2019 · Update Your STARLINK ® Multimedia Software. It said yes there is a new version and I told it to download. We own both a 2019 Ascent Limited and a 2020 Forester. The examples below identify the head unit model and the last 6 digits signify the software version number. I am not able to save any presets for the satellite radio. Oct 27, 2024 · New firmware was released Feb 26, 2024. it would also state that there were no updates available when in . To complete this update, you will need a strong Wi-Fi signal. I had forgotten just what Subaru expected of us owners. ” Question I got a prompt that there was a new head unit software version available and did the upgrade. Seems after the U0 update they are enabled. I can save presets for AM and FM channels. This update is Apr 9, 2022 · 1. 70. I think it only happens when I am in my driveway and the vehicle is connected to my wifi. Jan 10, 2021 · Subaru Ascent Complaints, Issues And Problems General Discussion Forum Electronics, Audio & Lighting Wheels, Tires, Brakes, and Suspension Subaru Ascent Shopping - New & Used Top Contributors this Month Feb 8, 2025 · Only the new 2024 Ascent has this issue. com and create a personal account, verifying your email address during the process. Retry?" splash screen. Apr 19, 2022 · I have a 2019 Outback. e. Mar 19, 2019 · Owners reporting problems on their Subaru vehicles now include some 2018-2019 Subaru BRZ, 2018-2019 Subaru Crosstrek, 2017-2019 Subaru Impreza, 2015-2019 Subaru Legacy, and 2015-2019 Subaru Outback. 2023 and later models equipped with Subaru Multimedia Navigation (non-STARLINK) are cloud-based and do not require map updates. 0 drive with a minimum capacity of 16 gigabytes to accommodate the download. Tried doing the System Update via the “download Aha Radio” which was a total fail (app just hung over and over and car complained “software update failed”). I found that although the booting of the screen and applications is quite fast (lightning fast compared to our '16 Outback) - the Ascent navigation still boots stuff in the background. 70 file I can get to download the update on my car, I purchased a STIS Subscription and the subarunet wouldn't let me get on the site with the subscription I had purchased the 3-day subscription for $35. " Out of space" On the 3rd attempt, the HK server downgraded me to the 2021 Nov 29, 2017 · On my 2018 Outback the head unit alerts me when updates are available, then I choose whether or not to download them. Subaru claims that by downloading maps in the garage, I’ve wiped out my online map subscription from the Subarumaps. Dealership wants $175 for labor to do a software update that might help. Aargh. pdf I hope this helpful. I met yesterday with the "Subaru Star Delivery Specialist", the guy that explains and answers tech questions. •The system can be used while the software update is being. 49. 12. Examples: Outback/Legacy and Ascent • F6(9)1WHMxxx-xxx (High model software) • F6(9)1WMMxxx-xxx (Mid model software) • F6(9)1WBMxxx-xxx (Base model software) Outback/Legacy, Ascent MY Carline Trim/Grade Installed Software Versions Your Subaru is equipped with over the air “OTA” software update capability. It seems to happen every few days and I can't recreate it on demand. 6. They looked at it and said it's a common problem. Cannot get past the “download failed” message. Tried to download OTA from the headunit. It counted down, and it shut down We would like to show you a description here but the site won’t allow us. Took 1 hour to download it. Check here for any updates for the system in your Subaru. Jun 17, 2021 · Let our Subaru-Certified Techs inspect your vehicle, free of charge, to ensure optimal safety and operation of your Subaru, including: Front-tire wear and condition; Rear-tire wear and condition; Drive-shaft joint boots; Condition of McPherson struts; Condition of rear shock absorbers; Condition of front brakes; Condition of rear brakes Sep 4, 2019 · It finally failed today with my wife driving and she was able to take it immediately to the dealer. exe 21. 3. Sep 7, 2023 · I have a 2019 Subaru Ascent touring. This video will teach you how to update your Subaru navigation system from the comfort of your own home without having to come to the dealership! Chapters be Apr 11, 2024 · Luckily it was still time for me to get to my Subaru service department to check as to what happened. I always get the "Software download failed" message when checking for updates. It's easy to find: settings > general > scroll down to "automatically check for updates," or "automatically download updates. Took 10 mins to get halfway and stop downloading. Turn them both off. They performed a software upgrade that failed and ordered a new Harmon Kardon head unit. Bulletin Number: ; Revised: 05/02/23 Page 6 of 19 Continued • If the current software version is Rel_UE. 5. 23. The TSB is interesting - it says the update started Nov 17, 2023 and are staged in 8 different week releases - so not everyone would get the notification/update at the same time. The icon for the individual station playing at the Jun 24, 2023 · Great news! Soon, your 2023 Outback will receive a new software update for the in-vehicle touchscreen display. Then went into the settings and had it check for updates. CAUTIONS: Sep 27, 2022 · There has been no conditions I can identify that was the cause of the connection problem. Or click okay. map update via USB. That said, given the experiences of others on the forum, maybe I should be glad. STEP 9: Using the applicable SSM4, read the software version information of the DCM. For the past several days I have been trying to see if there is a software update available but keep getting software failed to load instead of software up to date. I tried to reinserting USB, turn off the car, load old update etc. com/new-inventory/index. The release is currently TBD. Seems to be some transmission harness issue. The Ascent community has the advantage of three model years experience doing updates on the Outback. 20 or Rel_A2. 1 MB) 6. It seemed random. It’s completely unresponsive all day, I’ve tried holding the volume/power button and still nothing. Follow these steps to update your software and maps to improve software performance and functionality. pdf Subaru-Nav-Update. This update is at no cost to you. Nov 2, 2019 · 2019 Ascent back to the shop for the second time in 8000 total miles. Enter your vehicle’s model and year to see if there are any updates available for your specific Subaru. Update. downloaded. Too many times the eyesight system is unavailable in bad weather which seems to me is when u need eyesight the most. Software update applied to ECM for enhanced battery life. 2019 Outback/Legacy models 2019 - 2021 WRX models 2019 - 2020 BRZ models 2019 - 2022 Ascent models 2019 - 2023 Crosstrek/Impreza models 2019 Forester and newer models Sep 19, 2017 · I have a 2019 Subaru Ascent touring. Phone was still working. Version Mar 1, 2022 · New ascent owner and having the same issue in this thread. The head unit software version is F61WMM023-580 and the vehicle indicates the software is up to date. Anyone have any insight on how to do this myself? Jun 3, 2024 · Has anyone else experienced issues with their system after the May 2024 software update? I have a 2023 Outback and after the last software update, my radio functions are not working properly. . 9 plus; Software download required for Mac, visit the SanDisk SecureAccess support page] Forester-23 Ascent-22 WRX-21 HARMAN AUDIO UPDATE- MAY 2023 • Go to Downloads. Feb 6, 2024 · That’s only if you are using SSM to reprogram the DCM. Apple CarPlay has been having some issues lately on new Subaru's. Build yours today! Own a 21 subaru ascent limited living in the southeast. 70, which I"m guessing was what I had before attempting this update. It can also be used to create and restore backups, and to move or copy contents between your computer and your navigation device. 70 Took about 4 minutes to download and install over the air. Updated some of the existing icons and improved a couple of features too. Those are the new models listed as covered under this Technical Service Bulletin (change from the last version). There is something to be said for doing things right the first time. Transferred it to the USB stick 7. 00 plus S/H and applicable state tax. CAUTIONS: o Move the vehicle to an outside location where the engine can be safely started and kept idling during the update process. The Software Update option in Dealer mode has been removed from 2024 Crosstrek, WRX and Impreza models and can only be accessed using an SSM5 scan tool. Reply darkhelmet46 2019 Ascent Limited • Jul 20, 2019 · Hello. Gettin old fast. Install Now •The install process will take up to 40 minutes. 0 drive, at least 16GB in size (we recommend SanDisk®, Kingston®, Transcend® or Verbatim® brands). 22. this can’t continue. May 16, 2022 · Recently when I connect to either my home wifi or phone's hotspot, it will look for updates then give me a "Failed to download" message. 2 cubic feet of passenger space, the Ascent has more room than the Toyota Highlander and the Mazda CX-90. Naviextras Toolbox is a a free, easy-to-use software that enables you to see all available updates, download the necessary files from the internet and upload updates and new contents to your navigation device. 1 which is Rel_UK23. The Ascent recognizes the phone as "connected" in BT, I have the "download contacts" switch turned on (blue) but when on the car's phone screen, "phonebook" is grayed out, as is "recent". Jul 1, 2022 · Subaru Ascent Complaints, Issues And Problems General Discussion Forum Electronics, Audio & Lighting Wheels, Tires, Brakes, and Suspension Subaru Ascent Shopping - New & Used Top Contributors this Month Nov 27, 2024 · Subaru Ascent Complaints, Issues And Problems General Discussion Forum Electronics, Audio & Lighting Wheels, Tires, Brakes, and Suspension Subaru Ascent Shopping - New & Used Top Contributors this Month Mar 15, 2023 · Subaru has done a good job of making the update process less prone to errors. Share pictures, questions, and discuss Jun 7, 2024 · Total 4 times failed with first data download to the USB. Connected a couple more times finally did the download, update, and then said to shut the Outback off for a while. 70, so it seems I'm behind. I did get a full download once, and when I inserted it into the car's USB it said "Media not recognized" or some such. Tried multiple wifi connections (home network, phone hotspot) but May 10, 2022 · Hooked up to wifi today, checked to see if there were any updates and yes there was. Go to subaru-maps. 4. 20 software in my ‘18 non-navigation Outback can be updated OTA to Rel_A2. With up to 153. In 2020 there were a lot of dealer-failed installs from not having the patience to follow the tsb instructions to the letter, but since then things have settled down. Move the vehicle to an outside location where the engine can be safely started and kept idling during Jan 18, 2020 · This seemed to start or got worse after I updated the Navigation stuff back in December, the splashscreen pops up every few minutes, sometimes seconds, after I press OK, especially when I have my iPhone connected and in CarPlay. Jan 7, 2020 · Subaru reprogramming files using a generic (non-OEM) SAEJ2534 pass-thru vehicle programming device are available by contacting Service Technical Information Company toll free at 1-866-428-2278. After clicking okay the screen turned black but stayed on. software update. This menu includes only models and trims that were able to be factory-equipped with STARLINK Multimedia Navigation. 05. How can I help? Customer: My nav screen was trying to perform a system software update but it failed and the screen is now black without any input/output. com on your PC or MAC. CAUTIONS: Mar 3, 2024 · New firmware was released Feb 26, 2024. necessary to ensure the new DCM software has been properly written to memory. NO - Proceed to STEP 5 IN CASE OF REPROGRAMMING FAILURE. updated the nav via the subaru maps download and made sure the OTA update was current. Recently received notice of our final free map update. 1. Oct 18, 2022 · NUMBER: 14-28-21R DATE: 11/19/21 REVISED: 05/25/23 APPLICABILITY: 2022MY BRZ 2023MY Outback & Legacy 2023MY Ascent SUBJECT: New Software Reprogramming Procedures / SSM5-R INTRODUCTION: This Service Information Bulletin announces the new control module software reprogramming procedures for 2022MY and later BRZ models. Accessing the Update Platform. 70 on 4-11-24. The 2025 Ascent is the largest Subaru SUV ever, with flexible 3-row seating and premium comfort available in seven-seater or eight-seater models. the internet download to a flashdrive is for firmware and initial map update, but the screen would show an attempt to download an intermediate update; but never succeed in finishing. htmWa Apr 29, 2018 · Easy-to-use password protection for your private files(3) [(3)Password protection uses 128-bit AES encryption and is supported by Windows 7, Windows 8, Windows 10, and Mac OS X v10. Tried the button power down a few times, been in and out of the car all day with errands, still no audio at all. • Once the files have been downloaded from Subarunet, click on the Downloads folder and then sort by Date Modified to bring the most recent files to the top of the list. Jul 24, 2018 · Hello, Downloading the update as I write this. 09. Would you like to install now” I clicked yes. Jan 10, 2021 · Hi All, I recently got a prompt to update via WiFi. After attempting to install the following message came up: Software update install failed USB was unplugged. 👨🔧 I am not affiliated with Subaru. 19) I went to my 2020 Subaru Outback Limited XT and attempted to download and install the latest software update. If there are updates available for your Subaru, click on the download link to begin the process. So if the OTA failed, taking it in isn’t without some risk I guess. I tried to download and update though USB. I seem to recall one or more people having this issue, changed it to manually download - there should be an automatically check, and automatically download. Feb 13, 2021 · My local "Dealership" only has firmware upgrades they receive from SOA (supposedly). A Subarunet announcement will be posted when the software update is released. They checked and said the software has to be updated. Mar 30, 2023 · I've only seen one post (or a post within a post in the Outback forum) about a March 2023 software update (for MY23). Failed 2 more times with second data download to the USB. 3-Row SUV Family Versatility and Adventure. Check For Updates. They are very helpful (800) 782-2783 Cheers, Steven Mar 12, 2024 · By any chance is there a newer firmware for the harmen unit 3. 07. S. I get no volume control and either really loud volume or only rear speakers on. thank you for your help. Getting a bit frowny faced over the inconvenience . Jan 5, 2025 · How to Update Your Subaru Ascent Software at a Dealership. Apr 28, 2019 · this may be old news to some folks, but i have been working with the map updates for the nav system since we got our ascent last september. Hey all I have a 2020 Ascent. Follow these steps to update your software to improve software performance and functionality. Jun 27, 2021 · To express disappointment with your car or dealership experience, call Subaru Of America (SOA) 1-800-782-2783. I got a message “software download failed”. But during update it said" Update failed, USB is unplugged. BTW on page 10 of the TSB, referring to 23-24 Ascents, it says to access the Software Update function and then to press temp up & down and tap tune 6 times - as I read it. com website, destroyed online manufacturers info showing that car came with navigation, locked myself out from WiFi downloads, etc. Discuss all the latest and gain troubleshooting for your various ASTRO products such as the new A50 X Wireless Headset, A40 TR Headset and MixAmp Pro TR, A30 Wireless Headset, A20 Wireless Headset, and A10 Headset. When an update is Aug 16, 2018 · I often get "Download Unsuccessful" when trying to update the system software over wifi, and whenever I try to download a map update over wifi in the Ascent, I get "Map Update Unsuccessful (107)", and tells me, "Use the following request code in the website to download maps and more" Connected it to the wifi on my phone. 19. You’ll have to verify your email address to complete this process. ) Before updating the software to Ver. Feb 7, 2024 · Battery failed testing, replaced under class action extended warranty program. Has anyone done the update Perhaps you can download and install the update onto the USB stick again and try the update process again. You can use one of three Wi-Fi sources: Your home Wi-Fi (if it reaches your parked location) 2019 and 2020 Ascent, Forester, Crosstrek, Impreza, BRZ, WRX/STI and 2019 Outback and Legacy (with 7-inch or 8-inch display) Your Subaru is equipped with over the air “OTA” software update capability. Subaru too or must we go to the Aug 12, 2022 · Hi all! This is my first posting. Aug 27, 2019 · If an update is available, you will receive a pop up saying “Software Update Ready to Download” If you can get a strong enough signal, let the update download, make sure the car is running (not in the accessory position, but, engine on, outside of a garage/etc), and follow the on screen instructions to update it. Aug 21, 2020 · Last Wednesday (Aug. NOTE: FOTA update is possible only with valid SUBARU STARLINK Safety Plus subscription and active DCM. The MySubaru mobile app connects you to your Subaru vehicle through your mobile phone. CAUTIONS: The official subreddit for Logitech G ASTRO Gaming. (Map Downloader Installer. The download status progress is displayed in the upper right of the screen. A: SUBARU STARLINK software that is installed on your vehicle will automatically connect to Subaru of America, Inc. nothing is working Option 2- USB Drive Using Your Computer: This will update the multimedia system software AND the TomTom navigation maps at the same time. and 2019 Outback and Legacy . Reddit's community for the Subaru Ascent. Navigate to subaru-maps. 25. View photos, specs, compare models, and build & price your own. After the screen rebooted it said that the update failed and would turn off in 157seconds. May 2, 2024 · Additionally, gather your Subaru’s Vehicle Identification Number (VIN), an active email address, and a USB 2. :( Applies To: 2019 Ascent, BRZ, Crosstrek, Forester, Impreza, Legacy, Outback, and WRX/STI Your Subaru is equipped with over the air “OTA” software update capability. Procedures and Outcomes: DSS-5000 Test Result Test Code Test Procedure May 25, 2018 · Subaru Ascent Complaints, Issues And Problems General Discussion Forum Electronics, Audio & Lighting Wheels, Tires, Brakes, and Suspension Subaru Ascent Shopping - New & Used Top Contributors this Month Aug 22, 2023 · I gave up on the factory nav after wasting hours trying to update it. Called number in email and they sent me to Subuar who told me to contact our local dealer for troubleshooting. One is check for update the other is download update. Asked to install, again said yes. I’ve previously updated the navigation maps on both vehicles using a flash drive with no problems whatsoever. Having a loaner is fine but. Mar 29, 2020 · WAZE Sleep Mode I have used WAZE in three different vehicles I have owned, plus numerous rental cars. Asked to download, I said yes. Your Subaru is equipped with over the air “OTA” software update capability. Download Now •The download process will take up to 30 minutes. When the software update is released, tools that are powered on and connected to Wi-Fi will automatically update without manual user intervention. Which sucks because I have the update files. ’s servers to determine whether an update to the software is available. Dec 27, 2023 · Great news! Soon, your 2024 Outback will receive a new software update for your telematics Data Communication Module (DCM). Any idea what is in the update. This update is included as part of your existing SUBARU STARLINK Safety Plan at no cost to you. Nov 20, 2021 · there is a new software update and a new map update just came out this November, the software update came out last month and i think it's a dealership thing, you can update yourself by downloading the files and keep them in a USB, you need to find the files from the software thread, i think it was around page 260~270. He updated the software and everything started working. Do you want to retry?". 70 or Rel_UE. The cost for the CD-ROM with all reprogramming files is $75. 70 STOP as the head unit has the latest version installed and no further action is needed. • You can use one of two Wi-Fi sources. 1α are the additional units included from the 2021MY Impreza, Crosstrek, Forester, WRX, and Ascent. 2019-2021 BRZ, WRX /STI. My dealer was able to update a few states but not all as they used Jul 29, 2020 · 4. com You have to download the app, create a free account and then plug your phone into the car. Oct 17, 2023 · 4. Dec 19, 2023 · Visit the official Subaru website and navigate to the “Software Updates” section. Save Share Subaru Ascent Forum. I’ve noticed that sometimes when I get off the phone CarPlay will shut off but the Subaru software will take over and insist that I’m still on the phone (I’m not). 18. Your home Wi-Fi (if it reaches your driveway or parking location) 2. To update map on my Ascent Touring 2022 I Used USB stick 28Gb. I bought new 64Gb thumb drives, had several failed downloads, used the "Capt Midnite Secret Decoder", etc, etc. Mechanic's Assistant: What year is your Ascent? Customer: Holding the power button 10 sec did nothing. the additional listing of a Gen 3. I checked my connection Canceled it and reset everything with my house network. Last 2 at least were continuous. tucsonsubaru. Go to Settings, Navigation, Map Update Information and take note of the “request code”. CAUTIONS: Jan 22, 2020 · I got an email a couple months ago saying that a Starlink software update was available for my 2019 Ascent Premium. See full list on automasterx. Looked on Subaru forums and happened to a couple other people as well with new update. Feb 28, 2024 · Go to your software update screen, if it says "software update is initializing" you have the DCM update. DO NOT install the Map Updater software on the Flash Drive. CAUTIONS: 1. 45 NAFTA to a flash drive and installed them onto May 25, 2023 · I just wasted about 4 hours of my life trying to download and install the latest (5/2023) updates to my nav unit. First downloaded the Map Downloader (just in case previous version may have been updated) Downloaded the new map update (Took almost 2hrs) Transferred the data Feb 14, 2025 · I updated my state maps over wifi but will do the entire U. I’ve not had issues with previous OTA updates. When installing it said failed to update and screen went black. I recently downloaded the newest REL_UA. Love everything about the ascent except the lack of ventilated seats and eyesight in inclement weather. Does Subaru offer system updates that owners can download an install at home? Hyundai‘s last update,wife’s suv, included several system updates as well. But, when I try to execute on the instructions in the PDF, the best I get is a "Download Failed. Option 1- Wi-Fi Connection Method Step 1- Connect your Subaru to an active Wi-Fi connection: • Connect your Subaru vehicle to an active Wi-Fi connection. When I brought up the issue of my software being out of date and getting the same "software download failed, would you like to retry" error, they told me they don't have access to the software upgrades and that I need to do that myself. Scan this QR code to download the app now. It was kinda finicky but worked. If Jan 5, 2025 · Running the software it prompted me to login via map updater software to Subaru's map updater site and downloaded 400791 onto my thumb drive. I tried two different (new, formatted) Sandisk 32 GB USB sticksboth downloads failed at around 70%. Customer: Can you help with subaru ascent? Mechanic's Assistant: Sure thing. 19. Publication date: 2021-11-19 17:04 (This seems to be the latest version) 5. • CAUTION: After download is complete, NEVER change the file or folder names. OTA software updates on my 2019 Premium have never worked from day 1 despite strong connection to my home WiFi. I asked him what software was update and he showed me version which was exactly the same which I had updated Rel_UK. I have not seen any obvious changes yet. Take family Sep 27, 2022 · Subaru Ascent Complaints, Issues And Problems General Discussion Forum Electronics, Audio & Lighting Wheels, Tires, Brakes, and Suspension Subaru Ascent Shopping - New & Used Top Contributors this Month May 24, 2016 · Reprogramming. 197K posts 21K members Since 2017 Ascent Forums, The Largest Related Subaru Ascent Subaru Subaru Cars and Motor Vehicles forward back r/Subaru_Outback Subaru_Outback is a place for owners and enthusiasts to show off their rides, discuss modifications, mechanical issues, industry news, etc. Create a Map Update Account. Select . Will try via WiFi and will force the update via USB if necessary. Does anybody know anythiong about this? Get the latest upgrades and keep your Subaru software current. 0 or 3. Apr 5, 2020 · It seems like I'm a candidate, since no mention is made of needing to have a Nav unit and/or a paid subscription to Starlink. It is a USB dealer only update via SSM5 scan tool. Downloaded the map from subaru-maps. Looking to buy a Subaru car or SUV? Customize your perfect Subaru vehicle with our tools. If the system is not set to “Automatically Check for Updates”, select “Download Now” to begin the download. Watch videos on in-vehicle technology, download manuals and warranties or view guides to indicator and warning lights. Both of those were continuous, was driving somewhere. Share pictures, questions, and discuss the adventures you take in Subaru's 2019 and 2020 Ascent and Forester (with Navigation) Your Subaru is equipped with over the air “OTA” software update capability. 2019, 2020 and 2021 Ascent, Forester, Crosstrek, Impreza, BRZ, WRX/STI and 2019 Outback and Legacy (with 7-inch or 8-inch display) Your Subaru is equipped with over the air “OTA” software update capability. For a time, on my 2019 Ascent, there were some start-ups when CarPlay failed to connect (the HK head unit didn't recognize my iPhone, though all the settings on the phone and Ascent were correct). 70, it says it downloaded and installed correctly but the stereo is the only thing not working. It was unclear to me when starting, whether the Map Updater software was necessary on the Flash Drive in order to start the download to the vehicle. 2. Explore Subaru's exceptional cars, crossovers & SUVs including Outback, Ascent and Crosstrek. Formatted it 3. 6, the map screen turns blank (white) during the Downloading process until it is completed. •Do not turn off the Updates only available for model years 2006 and newer. Move the vehicle to an outside location where the engine can be safely started and kept idling during the update process. After the restart procedure outlined below, my current software version in Rel_UI. Applies To: 2019 Ascent, BRZ, Crosstrek, Forester, Impreza, Legacy, Outback, and WRX/STI Your Subaru is equipped with over the air “OTA” software update capability. Subaru occasionally sends out Over The Air (OTA) updates for infotainment systems. May 25, 2024 · I tried to download the newest navigation update to use with a USB. STEP 10: Referring to the software version table, is the Target DCM Software Version ID found? YES - Proceed to STEP 11. If you have questions or concerns, I recommend calling Subaru America. First you will need a “request code” from your STARLINK multimedia screen to download the update. I was parked right below the window of the room in which our modem is located. Option 2 – Map and Software Update via USB Drive Before starting, you’ll need a PC or MAC, your Subaru VIN, an email address and a USB 2. If you need to stop the download and restart at a later time, select “Later” to stop the process. Check out the inventory at Tucson Subaru: https://www. New OTA upgrade for Ascent ‘22 fails: “OTA Authentication was unsuccessful. After remotely starting my suv this morning, I stepped in and screen said “software update downloaded. The Harmon Kardon system will receive a different software update version than the non HK systems. Apr 19, 2023 · there's an option to not download the software automatically. I think this is similar to how the updates went back in the early days (2018-2019) before Subaru actually started rolling out OTA updates. 20. Once the download is complete, select . NOTE 1: The MOTA operation is performed in two steps, i. com. When you download the MySubaru mobile app, you can track your service history, access the owner’s manuals and how-to videos, schedule service, and locate your nearest Subaru Certified Service Center. I just did the starlink update Rel_UK. Dec 23, 2020 · 2019-21MY Ascent Apparently the Gen 3. CAUTIONS: Mar 3, 2025 · So, 2019-2022 would have similar updates and 2023+ would have their own specific updates. I downloaded the instructions (PDF document), checked the version numbers and indeed, the version in my vehicle was older than the update, so I proceeded to follow the Jul 27, 2020 · Got an email a few days ago that my current head unit Rel_A1. CAUTIONS: 2019, 2020 and 2021 Ascent, Forester, Crosstrek, Impreza, BRZ, WRX/STI and 2019 Outback and Legacy (with 7-inch or 8-inch display) Your Subaru is equipped with over the air “OTA” software update capability. If the status of subscription is unclear, contact STARLINK Customer Care at (855) 753-2495 and find details of STARLINK agreement. " Nov 25, 2019 · Learn how to update your Subaru Navigation through your wifi. I have checked through the system to make sure it is all up to date and it appears to be. If I try to make a call via voice command, it tells me "no Your Subaru is equipped with over the air “OTA” software update capability. Reasons to Love Ascent. I assumed my car had been updated at delivery, plus my wifi signal in the garage isn't very good. I tried turning the car off and getting out, locking the doors with the fob Jun 8, 2021 · Here are the 2 update files Subaru America emailed me for the downloads, for the USB stick method: PDF File names: Subaru-NonNav-Update. I haven’t noticed any graphic changes, BUT the software update appears to have made the system more responsive and faster when touching things. Message should go away. How do I get it to stop popping up--and, WHICH device and software Until yesterday, I'd ignored the "Failed to download new software. Sep 24, 1970 · I believe the failed software update was Rel_UK. 16. May 31, 2019 · I just got an over the air update. Subaru has failed miserably with the Ascent at this point. 13. Schedule an Appointment: Contact your local Subaru dealership and schedule an appointment for a software update. Oct 4, 2021 · I've never owned a vehicle that required this much attention at the dealership. Once they did that, they were able to manually check for the update, and it downloaded fine. cvmulxzrakohmcircjavtjqsgqnlucnucvvuvazrvfokbyuiwxoa