Jul 21, 2024 · Kenya Power launched the update token metre exercise on June 12. Enter it on the KPLC token meter and press ok. … In some cases, 000# and 100# also work when trying to get your KPLC prepaid meter number. We have started an exercise to update the software for all prepaid token meters. Jun 12, 2024 · The Kenya Power and Lighting Company (KPLC) has launched an exercise aimed at updating meters under the ‘Update Token Meter Yako’ campaign that will see all customers transition from the older Feb 15, 2024 · Via KPLC Self-Service Portal: Access the portal, navigate to ‘Bill/Meter Query,’ enter your KPLC account number, and click ‘Search’ to view your token transactions. Choose KPLC as the Recipient. A well-functioning meter is integral to the recovery of consumption costs and the avoidance of the ramifications of the electricity theft. The cost of KPLC token meter ranges from Ksh. Customer Service. 35M in electricity tokens scandal Jun 12, 2024 · To update, Siror says prepaid customers will receive two codes from Kenya Power that they will use to reset and update their token meters. KPLC Tokens: These are 20-digit codes generated by Kenya Power and used to recharge prepaid electricity meters. Alternatively, you could contact the KPLC prepaid meter customer care. Read also Safaricom Shares Simple Tips on How to Get M-Pesa Business Till in 10 Minutes, Updates on Challenges Jul 20, 2022 · The cost of KPLC token meter ranges from Ksh. 4 million prepaid meters at no cost. After selecting Airtel PayBill, you will need to choose KPLC as the recipient of your payment. Jul 1, 2024 · This article focuses on how to update your Kenya Power prepaid token meter. The company is planning to update all 7. They will receive two codes via SMS from Kenya Power when they purchase tokens which will be a reset Code and an update Code. The utility company said that in the long term, all consumers in rural areas will have to transition to using smart meters. Source: Twitter. Feb 12, 2024 · Navigating the process of loading KPLC tokens and checking your electricity balance is pivotal for maintaining uninterrupted power supply in your household or business premises. KPLC also notes that you can use the USSD code *977#, visit their banking halls or call them on 97771. Power Cycle the Meter: Disconnect from power supply. 1. Wait 30-60 seconds. Faulty Components: Substandard or counterfeit meter components. The exercise is basically a meter software update process aimed at… Oct 23, 2022 · One is when you purchase tokens via M-Pesa and the 14-digit token number delays. Enter the Kenya Power business number 888888 for postpaid. Ukipata SMS from Kenya Power, weka code 1 ku-Reset, and code 2 ku-Update you Feb 15, 2021 · Kenya Power. Board of Directors. This ensures that your payment is directed to the correct account for your Kenya Power tokens. Citizens are constantly seeking ways of how to load KPLC token to ensure an uninterrupted supply of power. This YouTube video guides viewers through the process of easily updating their KPLC token. The contact centre numbers for all service-related issues include 95551, 0703070707, or 0732170170. Speaking during the campaign launch, Kenya Power Managing Director Dr. Jan 3, 2024 · KPLC will then generate a prepaid token valid for your meter and send it via SMS after which you are required to key in the information on your meter box and press "Enter". May 16, 2024 · The Kenya Power and Lighting Company has done this through the prepaid token meter system, commonly called the Consumer Interface Units, introduced in early 2009. This article provides a detailed, step-by-step guide on how to update your Token meter tokens effectively. KPLC, the Kenya Power and Lighting Company, requires customers to Feb 21, 2024 · With the prevalence of KPLC prepaid systems, managing electricity consumption has become easier for Kenyan households. Update Token Meter Yako FAQs. Steps to follow : M-Pesa Pay bill: 1 Enter KPLC prepaid business number 888880 or 88888 ; 2 Enter your 11 digit meter number Nov 24, 2023 · Understanding KPLC Tokens and Prepaid Meters. Meter number: The number assigned to your prepaid electricity meter. Select Eazzy Pay from your Equitel menu. Investor Jun 5, 2024 · Tripped circuit breakers: Check that the circuit breakers for your meter have not tripped and are in the ‘on’ position. Buy KPLC Tokens via USSD Jan 22, 2024 · In this article, we will discuss how to buy KPLC tokens. As the demand for electricity increases, so does the need for a reliable and efficient way to purchase tokens. Aug 31, 2022 · Kenya Power. Amount of tokens: Specify the desired number of electricity units you wish to purchase. Select Pay Bill from Eazzy Pay. How do I enter KPLC tokens into my meter? To load KPLC tokens into your Jun 13, 2024 · Kenya Power CEO, Joseph Siror speaks during the launch of the media campaign dubbed ‘Update Token Meter Yako’, on June 12, 2024. Therefore, you need some help. What is the KPLC Token Customer Care Number? Jul 15, 2024 · The Kenya Power and Lighting Company, KPLC, has told Customers to update their prepaid token meters countrywide ahead of a global mandate to overhaul the token vending system. In Kenya, when we talk about electricity, the first name that often comes to mind is the Kenya Power and Lighting Company (KPLC). KPLC Mpesa Bill Payment through Mpesa or Airtel is like using your phone for normal activities. What is 'Update Token Meter Yako'? Update Token Meter Yako is an exercise targeted at all prepaid meters where a code is used to uniquely identify each prepaid meter token that is generated at the point of purchase. We will provide an overview of the available methods and explain how each works. KPLC Token Prices. You can choose to use any of these ways to purchase electricity units: KPLC agents. To reverse your Kenya Power and Lighting Company (KPLC) prepaid meter tokens via social media, follow the steps below: Apr 14, 2021 · Enter the KPLC Busisness number which is 888880; Enter the account number; Enter the amount of money you want to buy tokens with; Enter your M-Pesa pin; Click send and wait for a confirmation from both M-Pesa and Kenya Power; After receiving the confirmation message one can now enter the tokens in their meter box Jun 13, 2024 · What are the steps to update your token meter? KPLC explained that customers will receive two codes via SMS. Jun 12, 2024 · KPLC prepaid tokens meter. Select your meter from the provided list or add a new meter number if not available. Jun 14, 2024 · The campaign dubbed ‘Updated Token Meter Yako’ targets 7. Getting Electricity. In the case of domestic users, a purchase of 10 tokens may be conducted. KPLC will then generate prepaid token valid for your meter and send via SMS. That is how much the KPLC token meter costs. Wondering how to load KPLC token to my meter? It may be your first time to use prepaid tokens, or you may not have crammed the procedure of loading the tokens. The first code is the reset code, and the second code is the update code. The update targets 7. Here’s a step-by-step guide to help you through: Access the KPLC Self-Service Portal: Visit the KPLC website and log in to your account using the credentials provided to you via email upon registration. Dec 14, 2023 · Understanding KPLC Meter Connection Issues The Role of KPLC and the CIU System. Before we dive into the details of purchasing KPLC tokens through M-PESA, let's clarify what KPLC tokens are and the significance of prepaid meters. Apr 5, 2021 · Here is how to get KPLC prepaid meter number . Using USSD Codes : Dial *977# and follow the prompts to select prepaid services, then choose the option for the latest token. In June 2024, Kenya Power and Lighting Company (KPLC) launched a nationwide campaign to update token meters, ensuring that all prepaid meters comply with the new Standard Transfer Specification (STS). To know your Kenya power prepay meter number, follow the instructions or Key in to retrieve the number. Here’s a simple guide on how to check and retrieve delayed tokens for free: Feb 27, 2024 · *Buy KPLC Tokens via USSD 977#: Dial *977#. Jul 16, 2024 · On June 12, Kenya Power and Lighting Company (KPLC) launched the 'UpdateToken Meter Yako' initiative to upgrade the software on all prepaid token meters. Paying Postpaid Bills via M-Pesa. Feb 22, 2024 · In Kenya’s electric power sector, Kenya Power & Lighting Company plays a pivotal role as the primary distributor of electricity nationwide. 6. Before the removal of the electricity fixed charges, the Kenya Power charges per unit were lower than the current rate. KPLC Token Prices Learn how to update your KPLC prepaid token meter. Jan 3, 2019 · How to Buy Kenya Power Prepaid Tokens using M-PESA. SMEs Applications. May 17, 2024 · FAQs about KPLC . 4,000 to about Ksh. Here is how to update token meter. KPLC aims to minimise power theft and reduce meter reading expenses by shifting consumers to pre-paid meters. Oct 10, 2021 · Here are some frequently asked questions (FAQs) about the 'Update Token Meter Yako'. . 5,000. Jul 18, 2019 · 10. While launching the "Update Token Meter Yako" campaign on Wednesday, June 12, 2024, Kenya Power Managing Director Joseph Siror said the update is part of an ongoing update of all prepaid meters that use the Standard Transfer Specification (STS). In the fiscal year ending June 2023, KPLC reported a KSh 3. Enter Kenya Power's business number, 888888. Once you are done with the process of purchasing, you will receive a message containing the amount of token you have requested for. Follow the prompts to confirm the transaction and enter your M-Pesa PIN. The company hopes to update about 7. Damaged meter components: In rare cases, the meter’s internal parts could be damaged or faulty. As the primary electricity provider, KPLC ensures power flow to our homes and introduces innovative solutions for better service management. Planned Power Interruptions. Select business number – KPLC Tokens. Oct 19, 2023 · For the account number, type your meter number and check again to make sure it is correct. 2. The electricity distributor says the upgrade targets all prepaid meter devices that use the Standard Transfer Specification, a universal method designed to transfer Jun 12, 2024 · If you are a prepaid Kenya Power customer, you have until August this year to update your tokens meter to continue enjoying access to electricity. Joseph Siror, said that the company has implemented measures to ensure a hassle-free update. ACTARIS Meter Box. In recent years, the company has invented convenient methods for Kenyans to renew their electricity bills. Learn a simple hack to load KPLC tokens using a different meter in case of emergencies: Purchase Your KPLC Tokens: Buy token units through the official KPLC prepaid paybill number 888880 or alternative KPLC paybill numbers. KPLC prepaid tokens meter. Enter the amount you wish to spend on tokens. This is the current price of a KPLC meter machine in Kenya. . Dec 6, 2022 · SHENZEN Meter Box. “The first code is the reset code, and the second code is the update code,” it stated. 4 million prepaid meters. Each token represents a specific amount Sep 15, 2022 · These are all the details you need to buy Kenya Power tokens in Kenya. Dial 804 then press enter or # CONLOG Meter Box. Choose option 1: Buy Token. Once a customer receives an SMS to update their meters from Kenya Power, they will follow the two steps: Jan 1, 2024 · You need to go to the actual meter box, you cannot retrieve it online. A confirmation message will come in from M-PESA and then the token from KPLC shows all the transaction details. Jun 15, 2024 · KPLC token prices and calculations. How to load KPLC token number. And all you must do is check the number written on these devices. Customers will start receiving the updates notification today June 12 from the Kenya Power. KPLC token meter (R). Aug 31, 2022 · 9. Visit any KPLC agent near you. Corporate Profile. Reset if tripped. Understanding your meter options is crucial for efficient power management. You purchase electricity tokens and load them into your meter. Feb 21, 2024 · Incorrect Meter Configuration: Improper setup or registration with KPLC systems. This code offers a quick and convenient way to access various KPLC services, including token purchases. When your token meter is scheduled for update, you will receive two codes via SMS from Kenya Power: Step 1: Enter the first code to RESET the meter Step 2: Enter the second code to UPDATE the meter Feb 15, 2024 · To ensure a smooth KPLC meter allocation process, it’s essential to verify your registration details. Enter your M-PESA PIN and await a notification from KPLC containing your token digits. To purchase KPLC tokens, you typically need the following information: KPLC account number or meter number. Did You Know Kenya Power Self-Meter Reading. Photo credit: Lucy Wanjiru | Nation Media Group By Brian Ambani Jun 13, 2024 · Once the update is complete, the meter will accept new electricity tokens going forward and will not affect the electricity tariff that you are currently on. So, how do you fix it? A woman paying her KPLC token through her mobile phone (L). Jan 23, 2024 · 3. Kenya Power. What are the steps to update your token meter? KPLC noted that customers will receive two codes via SMS. Worriless because we got Jun 13, 2024 · All prepaid meters that will not have been updated by the deadline date will stop accepting the tokens after the deadline date. About Kenya Power. According to KPLC, the upgrade is part of a global update for all prepaid meters that utilize the Standard Transfer Specification (STS) to safeguard the security of created tokens. Kenya Power has introduced a service, under the *977# USSD code, that will enable its prepaid and postpaid customers to manage their bills. How to Update the Kenya Power Token Meter. May 23, 2024 · KPLC token meters have various uses, ranging from reloading tokens to checking your meter number and electricity usage. KPLC token prices vary a lot. Here are the Steps for buying KPLC Prepaid tokens via MPesa. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Here are some frequently asked questions (FAQs) about the 'Update Token Meter Yako'. As we dive into the intricacies of Kenya Power and Lighting Company's (KPLC) token pricing in 2024, it's crucial to start with a clear understanding of the current token prices for both prepaid and postpaid customers. Once the update is complete, the meter will Now let us get to the main question. Investor Jan 13, 2024 · Overview of KPLC Token Pricing in 2024 Understanding the Current Token Prices. g. Jun 13, 2024 · How to update token meters. How To Reverse Your Kenya Power and Lighting Company (KPLC) Prepaid Meter Tokens Via Social Media. It is either on the top or side of the meter or feeder. Provide the meter number you want to top up for Jun 12, 2024 · How to Update the Kenya Power Token Meter. Enter your M-Pesa PIN to confirm the transaction. Feb 12, 2024 · Advanced Features: Prepaid and Postpaid Power Meters. If you’re not sure what brand your meter box is, dial #000 or #100 or attempt all the possible codes; this will assist you in figuring out what brand your meter box is. Having settled on the meter number, you can then load Mar 29, 2021 · 10. How to pay your postpaid electricity bill with M-PESA Select Pay Bill from the M-PESA menu. Feb 21, 2024 · Choose option 1 to Buy Token. What is the USSD Code for KPLC Tokens? The USSD code for KPLC tokens is *977#. 2 billion net loss attributed to electricity theft and metre reading costs. Enter the desired token amount. This article will show three (3) methods for reversing your Kenya Power and Lighting Company (KPLC) prepaid meter tokens. Low Power Supply: Inadequate power supply to the meter. After these charges were abolished, the cost per token was increased, hence the reason why many Kenyans think they are receiving fewer units than before. Management Team. Contacts. Apr 15, 2021 · In some cases, 000# and 100# also work when trying to get your KPLC prepaid meter number. Under the new service, the Company’s 1. Apr 13, 2021 · Kenya Power, formerly Kenya Power and Lighting Company, is Kenya's national electricity supplier. Here’s a step-by-step guide on how to check your KPLC meter registration details using the KPLC self-service portal: Access the KPLC Self-Service Portal: Log in to your KPLC self-service account using your registered credentials. How to Fix KPLC Token Meter Not Connecting. KPLC offers two types of meters: Prepaid Power Meters: These meters function similarly to prepaid mobile phone services. The 20-digit numbers should be entered into the prepaid meters in the correct sequence: reset code first, followed by the update code. Kenya Power and Lighting Company (KPLC) is currently in the process of updating all pre-paid token meters before the global deadline that is 31st August, 2024. How do I load my KPLC token? Once you have purchased and paid for the token. All Kenya Power and Lighting Company meters come labelled with account numbers, including the feeder. Feb 21, 2024 · Prepaid electricity users often encounter delays or issues with retrieving their Kenya Power (KPLC) tokens after purchase, leading to frustration and inconvenience. ; The second one is when you purchase a token, successfully receive the token number, feed it into the meter, and submit but the token fails to recharge immediately. If you are looking for details on how to install KPLC token meters, then this is the blog post to read. Self-Service Portal. Investor Jun 13, 2024 · Kenyans have been instructed to upgrade their kenya power electricity meters ( tokens) by August, or their token meters will be invalid after the deadline. Aug 26, 2023 · Input your meter number. May 22, 2018 · READ ALSO: Buying KPLC tokens - rates and payments 2018. All prepaid meters must be updated by the deadline date to continue accepting tokens. ContentsHow to Buy KPLC TokensFAQs on KPLC tokens When buying KPLC tokens, […] Click to share on Twitter (Opens in new window) Click to share on Facebook (Opens in new window) Click to share on WhatsApp (Opens in new window) Apr 9, 2024 · "For a stolen meter, report to the nearest police station and bring the abstract to Kenya Power banking halls. The prepaid token meter is a system consisting of a gadget that connects to the power grid to a small screen with input buttons that allow you to manage your power consumption. One of these is using meter tokens. Jul 7, 2024 · Kenya Power has outlined the procedure for updating token meters, urging customers to comply before the impending deadline to ensure continued service. May 30, 2022 · Tampering with meters is both unlawful and extremely dangerous due to the potential of electrical injury. Dial #100 then enter or press # SHENZEN Meter Box. Feb 2, 2018 · To purchase tokens via mobile money: M-PESA. All prepaid meters that will not have been updated by the deadline date will stop accepting the tokens after the deadline date. 8 million post-paid customers can now take advantage of the self-read option on *977# to submit their meter readings to get their actual monthly bills. 0123456789102 Select business number - KPLC Tokens 3. Kenya Power and Lighting Company (KPLC) will send two codes (20-digit numbers) via an SMS that Jul 16, 2024 · On June 12, Kenya Power and Lighting Company (KPLC) launched the 'UpdateToken Meter Yako' initiative to upgrade the software on all prepaid token meters. 3. Aug 23, 2023 · C2B workflow. Is 501200 a KPLC Paybill number in Kenya? No, the KPLC token paybill is 888880. 0123456789102. Follow the prompts to initiate an MPESA STK push menu. Jul 3, 2024 · The Kenya Power and Lighting Company (KPLC) has made significant progress in updating prepaid (token) meters across the country. If you're a postpaid customer, follow these steps to pay your bill: Choose "Pay Bill" in your M-Pesa menu. Jun 12, 2024 · The 20-digit numbers should be entered into the prepaid meters in the correct sequence: reset code first, followed by the update code. Enter the token into your Consumer Unit. “We thank all our customers for their support in this ongoing global exercise. Remember that you cannot buy Kenya Power tokens via third party services. If prepaid meters are not updated by this deadline, they will stop accepting tokens. You will receive an SMS from Kenya Power with a generated prepaid token valid for your meter. How to check the KPLC meter registration name via SMS? To check if your account is registered under the KPLC upgraded bill system INCMS, send the first part of your account number (without the -01) to 95551, preceded by the word status. Investor Kenya Power will send 2 codes via SMS to the customer. KPLC Meter can be checked online using various gadgets such as mobile phones at the comfort of your seat. Invention of technology in the modern world has made work easier for the majority. Jun 25, 2024 · KPLC's campaign is dubbed Update Token Meter Yako. Procedure To Load KPLC Token. STAGES OF THE PAYMENT PROCESS. If the brand of your meter is SHENZEN, you can get the meter number by dialing 65, then enter. Jun 12, 2024 · To update, Siror says prepaid customers will receive two codes from Kenya Power that they will use to reset and update their token meters. HEXING Meter: Dial 804 then enter or # ACTARIS Meter: Press 100 and then enter or # Oct 21, 2021 · KPLC prepaid meters installation. Maybe you have been wondering how do I know my token meter number without visiting the KPLC Station. KPLC has incorporated various methods of buying tokens for convenience. 4 million prepaid meters are targeted for this exercise. Reconnect and check if resolved. Purchasing and loading electricity tokens is a straightforward process, facilitated by Kenya Power's integration of convenient payment options. Once successful, you’ll receive an MPESA message confirming the transaction. Domestic Customers Application Procedure. Photo: @KenyaPower_Care Source: UGC How to top up your electricity tokens. Select option 1: Prepaid Services (Token). The “Update Token Meter Yako” campaign, launched by Kenya Power’s Managing Director Joseph Siror, mandates all prepaid meter users to update their meters by August 31 to transition to a new system as the current one is set to expire. Why Kenya Power will phase out postpaid meters . Jul 10, 2024 · In Kenya, updating your Kenya Power (KPLC) prepaid meter tokens is essential to ensure uninterrupted power supply. Select the amount then click OK. If the meter update is unsuccessful, your prepaid token meter will not accept any generated tokens. Kenya Power Industrial Attachment. Contact KPLC customer service to test and repair/replace the meter if the above steps do not resolve the Jun 14, 2024 · Kenya Power has rolled out an essential update for millions of Kenyans relying on prepaid meters for their electricity needs. How to buy Kenya Power (KPLC) prepaid tokens via Equitel 1. Payment initiation; The customer goes ahead to initiate the payment by purchasing the amount of Tokens they would like through Kenya Power’s Pre-paid Sep 27, 2019 · Enter the amount of money you want to buy tokens with; Enter your M-Pesa pin; Click send and wait for a confirmation from both M-Pesa and Kenya Power; After receiving the confirmation message one can now enter the tokens in their meter box; Also Read: Kenya Power loses Ksh. “Customers will receive two codes from Kenya Power when they purchase tokens. A reset and an update code. Jun 12, 2024 · Any meters not updated by the deadline will no longer accept tokens. 26 th August 2020 …. In a statement released on July 3, the company revealed that a total of 2 million meters have been updated in the last three weeks since the launch of the “Update Token Meter Yako” campaign. Jun 12, 2024 · Kenya Power has announced that all Kenyans using prepaid meter tokens must update their devices before August 31. Don't lose power by August 31st - Feb 28, 2022 · The physical meter or feeder. A manipulated meter does not perform as it should. Key in the 16 digit number sent to you by Kenya Power on your token device. Loading KPLC Tokens. Dial 100 and then press enter or # HEXING Meter Box. Prepaid Token Re-Allocation Form. When customers purchase tokens, Kenya Power sends them two codes via SMS: a Reset Code and an Update Code, which they enter into the meters before loading the newly purchased tokens. 4 million prepaid metres in Kenya in the "Update Token Meter Yako" exercise, which was launched on June 12, 2024. However, you cannot do all this efficiently if your KPLC token meter is not connecting. “A total of 7. It is important to know it is the KPLC that comes with the token meter and installed in the house, and you cannot buy the token meter and install it. Jul 18, 2024 · Kenya Power. [File, Standard] Kenya Power has announced to millions of Kenyans who rely on prepaid meters for electricity that they will need to update their token meters by August 31. Jun 13, 2024 · Kenya Power says the update is part of an ongoing global exercise that targets all prepaid meters that use the Standard Transfer Specification (STS)- a universal method to transfer tokens to prepaid meters while ensuring the security of generated tokens. Choose the bank account number to pay from e. Feb 14, 2024 · Discover the hassle-free process of applying for electricity connection through Kenya Power’s self-service portal. Kenya Power Managing Director Joseph Siror explained the update process on Wednesday. Jun 24, 2024 · Upgrade Your Kenya Power Prepaid Meter in Seconds! This video explains the EASY process for updating your KPLC token meter with the 2 FREE SMS codes. Kenya Power Regions. Select your meter from the list provided or add a new meter number if yours is not available. Select Eazzy Pay from your Equitel menu 2. Jan 4, 2024 · The token will be automatically loaded to your meter. Once investigations are concluded, a new meter will be assigned," said KPLC. With the introduction of prepaid metering systems in 2013 to meet the growing demand for electricity, KPLC aimed to enhance customer satisfaction. How to retrieve your KPLC Meter Number using KPLC Prepaid Meter Codes. rn lv pt hx lz pl jf ul wy zv